QNAP [ Tautulli ] Monitoring and tracking tool for Plex Media Server (ex PlexPy )

v2.10.5 (2022-11-07)​

  • Notifications:
    • New: Added edition_title notification parameter. (#1838)
    • Change: Track notifications link to MusicBrainz track instead of album.
  • Newsletters:
    • New: Added months time frame for newsletters. (#1876)
  • UI:
    • Fix: Broken link on library statistic cards. (#1852)
    • Fix: Check for IPv6 host when generating QR code for app registration.
    • Fix: Missing padding on condition operator dropdown on small screens.
  • Other:
    • Fix: Launching browser when webserver is bound to IPv6.
    • New: Tautulli can be installed via the Windows Package Manager (winget).
    • Change: Separate stdout and stderr console logging. (#1874)
  • API:
    • Fix: API not returning 400 response code.
    • New: Added edition_title to get_metadata API response.
    • New: Added collections to get_children_metadata API response.
    • New: Added user_thumb to get_history API response.
    • New: Validate custom notification conditions before saving notification agents. (#1846)
    • Change: Fallback to parent_thumb for seasons in get_metadata API response.
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v2.11.1 (2022-12-22)​

  • Activity:
    • Fix: Use source language instead of stream language on activity cards.
  • Notifications:
    • Fix: Blank start time notification parameters causing recently added notifications to fail. (#1940)
  • Other:
    • Fix: Tautulli failing to start when using python 3.7.
    • Fix: Snap install failing to start. (#1941)
    • Fix: Update check crashing when git is missing. (#1943) (Thanks @Minituff)
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Hello,
I have a Qnap TS-253D with QTS 5.1.1.2491
I tried installing Tautulli v2.12.5 from MyQnap repository several times (with a few NAS reboots) but the server never starts.
In the log file I always get these lines with the same error on the last line:

2023-08-30 23:12:02 - DEBUG :: MainThread : Using cached GitHub releases data
2023-08-30 23:12:02 - INFO :: MainThread : Tautulli NotificationHandler :: Starting background notification handler (2 threads).
2023-08-30 23:12:02 - ERROR :: MainThread : Tautulli PlexTV :: PlexTV called, but no token provided.
2023-08-30 23:12:22 - ERROR :: MainThread : Failed to access uri endpoint /:/ip. Connection error: HTTPSConnectionPool(host='plex.tv', port=443): Max retries exceeded with url: /:/ip (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f596d7fab50>: Failed to establish a new connection: [Errno -2] Name or service not known'))
2023-08-30 23:12:43 - WARNING :: MainThread : Failed to send analytics event for name 'install': <urlopen error [Errno -2] Name or service not known>
2023-08-30 23:12:43 - ERROR :: MainThread : Tautulli PlexTV :: PlexTV called, but no token provided.
2023-08-30 23:13:03 - ERROR :: MainThread : Failed to access uri endpoint /:/ip. Connection error: HTTPSConnectionPool(host='plex.tv', port=443): Max retries exceeded with url: /:/ip (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f596d781040>: Failed to establish a new connection: [Errno -2] Name or service not known'))
2023-08-30 23:13:23 - WARNING :: MainThread : Failed to send analytics event for name 'start': <urlopen error [Errno -2] Name or service not known>
2023-08-30 23:13:23 - INFO :: MainThread : Using forced web server port: 8660
2023-08-30 23:13:23 - INFO :: MainThread : Tautulli WebStart :: Initializing Tautulli web server...
2023-08-30 23:13:23 - WARNING :: MainThread : Tautulli WebStart :: Web server authentication is disabled!
2023-08-30 23:13:23 - INFO :: MainThread : Tautulli WebStart :: Thread Pool Size: 10.
2023-08-30 23:13:23 - INFO :: MainThread : Tautulli WebStart :: Starting Tautulli web server on http://0.0.0.0:8660/
2023-08-30 23:13:24 - ERROR :: MainThread : Tautulli WebStart :: Failed to start Tautulli: Port 8660 not free on 0.0.0.0.

Can I do anything to make Tautulli work?
Thank you in advance for your help.
 

Pièces jointes

Dernière édition:
EVOTk a dit:
Port 8660 is already in use on your machine by something else.
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Hi,

When I start Tautulli in Qnap AppCenter, I get a python3 process listening on tcp port 8660.
If I stop (or uninstall) Tautulli from Qnap AppCenter, the python3 process remains alive and listening on port 8660, so when I reopen (or reinstall) Tautulli I get the error about port 8660 not free.
I don't know if this python3 process behavior is normal or not, but I think the process should be terminated when Tautulli stops.
I had to kill this process manually for Tautulli to start normally.
 

Pièces jointes

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Réactions: EVO
I have a problem with Tautulli. I download it from MyQnap (store configured on App Center) on a Qnap TS-470 Pro with 16Gb RAM and upgraded with an Intel i7-3770T running QTS 4.3.6.2441. I have Plex Server from Qnap app store running on this NAS. It works. When I start Tautulli from NAS it show a page http://192.168.1.xxx:8660/auth/login?redirect_uri=/ in which I have 2 options: Login with Plex and Login with Tautulli. When i choose Login with Plex and insert the correct Plex user and password, Tautulli show: Invalid Plex Login. I have installed Tautulli on another PC and on this PC it works fine with Login with Plex. Any hints that help?
 
Hello guys,

I am reinstalling my NAS from scratch....

Impossible to install Tautulli (using the qpkg files. I tried with the 3 available files.
I go through app center > manual installation > browse > qpkg file

Erreur 2025-01-04 16:49:40 192.168.1.46 Web Desktop Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (K App Center App Installation [App Center] Failed to install Tautulli (Apache83) 2.15.0.0. The installation package is incompatible. Use the compatible package.

My NAS is a QNAP TS-453A

H E L P P L E A S E :(

Merci
 
Erreur 2025-01-04 17:32:41 victor 192.168.1.46 Web Desktop Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (K App Center App Installation [App Center] Failed to install Tautulli (Apache83) 2.15.0.0. You must first install and start Apache83.

What is Apache83 ?
I've never installed it and it worked fine.
 
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