QNAP Portainer installation log for Token

mag_the

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19 Août 2026
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Hi!
Where in my QNAP TS-873A QuTS can I find the installation log for Portainer so I can get my hands on the Token that I must have?
Portainer downloaded from https://www.myqnap.org/ version 2.44.0 running as a native QNAP software and not in Docker.
 
I ran into this problem too. First off, uninstall the version you have.

What I did is I went to myqnap.org and went to the Archives (its on the top in the black pane way to the right), and downloaded the 2.35 version on my PC. I installed that manually in my QNAP, and it puts it in the Default QNAP Store within the App Center. Log in to Portainer to set up your accounts. Leave the app running in the app center, but close the Portainer browser page you have open.

Next, I went back to myqap.org in a web browser on my PC, searched for and downloaded the latest version of Portainer. Then I went back to the App Center on my QNAP, made sure I was in the Default QNAP Store, and manually installed the latest version of Portainer.

That seems to have worked for me. Hope that works for you!
 
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Thank you, worked as a charm 🤗✨
You're welcome! The issue with doing it this way is that future updates will probably need to be manually downloaded and then applied in the same way. I'm thinking I'm going to try stopping the app, ssh'ing into my QNAP and create a copy of the apps folder. Then uninstall the app, then copy the apps folder back using its original name, and try reinstalling the app directly from the repository to see if it still works as it should. I'll respond back later with how that goes!
 
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So I can confirm that if you install the 2.35 version of Portainer by downloading the package from the archives, you can upgrade to the 2.44 version.

You'll need to first stop the running app in the App Center.

Then use SSH to navigate to your .qpkg install path (I'm running QuTS Hero so it was at /share/ZFS530_DATA/.qpkg) and make a copy of the Portainer folder. You'll need to use SUDO and the -R option. I used "sudo cp -R /share/ZFS530_DATA/.qpkg/Portainer /share/ZFS530_DATA/.qpkg/Portainer-old".

Once the copy is done, uninstall the Portainer app in QTS. That will remove the Portainer folder, but the Portainer-old folder remains intact.

After the app is removed, use SSH to make another copy of the Portainer folder with the command "sudo cp -R /share/ZFS530_DATA/.qpkg/Portainer-old /share/ZFS530_DATA/.qpkg/Portainer". That recreates the Portainer folder with all of the version 2.35 settings.

Once that copy is complete, go back to the App Center, change over to the MyQNAP.org repository, and search for and install Portainer - it should be the latest version. When you open its admin portal, you'll see the 2.44 version showing in the bottom left.

Hope that helps!
 
Wow, over my head 😁
I can ssh etc, but want something that just works as a normal windows program normally does.

Thanks for all, but will continue to upgrade manually in the while.